Free Shipping On Orders Over $49
Free Shipping On Orders Over $49
ROCCAT Store

A Note on HOLIDAY Shipping

December 08, 2020
Hello Roccat Fans!

2020 has been a crazy year for gaming and for Roccat, and we don’t expect the momentum to slow down as we head into the holidays. Demand for Roccat products has never been stronger and we are ready to meet your needs this holiday season. And while we have brought in more product and hired more staff to handle this demand the dramatic increase on all online ordering this year will impact carrier’s ability to deliver against their normal expectations.

When you do make a purchase from Roccat, rest assured our team will do everything possible to get your order to you quickly and efficiently, and safely. While we expect that we will be able to fulfill orders so that it will arrive by our communicated delivery, we have no control over the carrier networks (USPS, UPS, Fedex) and their ability to deliver against what they communicate. Ordering early is the best thing to avoid one of those holiday hiccups where something doesn’t arrive on-time. COVID-19 has definitely created a more difficult situation when it comes to ordering online and receiving items on-time, and ordering early will help ensure you get what you want, when you want it.

The optimal timing for purchasing from Roccat is to get that order placed by Dec 22 in the UK, Dec 15th in the US and Dec 14th in the EU. Our team will continue to diligently fulfill orders after these dates, However orders received after that date are less likely to arrive by Christmas.

Thanks again for continuing to buy Roccat products and to put your trust in our brand.

Happy Holidays!

Juergen Stark
Chairman and CEO
Roccat

 
Shipping Rates & Information:

  • We typically ship within 1-2 business day of your order being been approved (depending on Product availability and the time of day your order is submitted).
  • Orders are not processed or shipped on the weekends and holidays. Weekend days should not be considered when calculating your delivery date.
  • We recommend placing all holiday orders by December 22nd for ground shipping in the UK, December 15th in the US and December 14th in the EU.
*Ultimately carrier delivery volume is beyond Roccat's control. This is our best estimate on delivery and not a guarantee of delivery by a particular date.

Europe
Shipping Method  Estimated Delivery Time Cost
Small Parts                      UK: 3-4 Business Days (Mon-Fri)
 EU: 8-10 Business Days (Mon-Fri)
 Free on all orders over £40 / €50!
£2.49 / €4.99
Standard Shipping  UK: 2-3 Business Days (Mon-Fri)
 EU: 4-7 Business Days (Mon-Fri)
 Free on all orders over £40 / €50!
£6.99 / €8.95

United States
Shipping Method  Estimated Delivery Time Cost
Small Parts   1-7 Business Days
 FREE on all orders over $49
$4.99
Ground Shipping  1-7 Business Days
 FREE on all orders over $49
$9.99
Expedited  2 Business Days Air (Mon-Fri) $22.00
Priority  1 Business Day Air (Mon-Fri) $43.00



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